Email: Support@bubbek.com
Phone number: +44 07733813823
Shipping policy
At Bubbek, we are committed to delivering a seamless shopping experience from checkout to doorstep. Every order is handled with precision, care, and efficiency to ensure your products arrive in perfect condition.
Order Processing
All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays are processed on the next working day.
Once your order is prepared, you will receive a confirmation notification with shipping details.
Shipping Coverage
We currently ship across United Kingdom and Europe, with expansion to international destinations planned in the near future.
Estimated Delivery Time
Delivery timelines may vary depending on location:
- Major Cities: 2–4 business days
- Other Areas: 3–6 business days
- Remote Locations: 5–8 business days
Please note that delivery timelines are estimates and may vary during peak seasons or unforeseen logistics delays.
Shipping Charges
Shipping fees are calculated at checkout based on delivery location and promotional offers (if applicable).
Occasionally, Bubbek may offer free shipping campaigns, which will be clearly communicated on our website.
Order Tracking
Once your order is dispatched, tracking information will be shared via email or SMS, allowing you to monitor delivery progress in real time.
Failed Delivery Attempts
If delivery is unsuccessful due to incorrect address details or customer unavailability:
- The courier may attempt re-delivery.
- Additional delivery charges may apply if re-shipment is required.
Order Modifications
Orders can only be modified or canceled within 12 hours of placement. After processing begins, changes may not be possible.
Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with photographic evidence so our support team can resolve the issue promptly.
Contact
For shipping-related inquiries:
Email: support@bubbek.com
Response Time: Within 24 business hours